Our customers always come first with reliable solutions and support
Hours
0
009647712311333 009647705654174
We provide expert installation, customer training and maintenance support
01.
Pre-sales service
Professional Consultation: We offer expert advice on products, pricing, technology, industry solutions, and more through various channels, including online, phone, mail, in-person visits, and others.
Sample Service: Free proofing using laser technology is available. Customers can view samples in person at our shop. If visiting is not possible, we can show them via mobile or send pictures by email.
Site Visits and Professional Reception: If the customer wants to meet us face-to-face, they are always welcome to visit our shop to get answers to their questions and see our machines in person. If visiting is not possible, we can provide the same demonstration through a mobile video call.
02.
Service in sale
Integrity and fairness: no matter the contract amount, new and old customers, domestic and foreign customers, we will treat them honestly and fairly;
Guarantee quality and quantity: strictly implement the terms of the contract, we will strictly abide by the product standards and carry out multiple quality inspection for each equipment ordered by customers.
03.
After-sale service
Professional Installation: Our experts ensure proper setup and optimal performance of your machine, handling all installation processes
Customer Training: We provide professional training that will enable you to operate and use your machine like a pro, ensuring you get the most out of it.
Basic Maintenance Training: We provide basic maintenance training to ensure the customer understands how to maintain their machine, handle small breakdowns, and make simple repairs without waiting for assistance, preventing work stoppages.
